Mike Brady
Assistant Director, Engineering - Principal Financial Group
My belief is that my experience and perspective can translate across many subject areas from technology to sales to operations and beyond. What is on offer is trust, commitment to your growth, inclusive perspective, and a very deep reservoir of dad jokes, puns and movie quotes (Look no further if you've ever wanted an obscure comparison point between customer contact center leadership and The Bachelorette). I take inspiration from deep-think resources, and have a strong preference to teach and coach on where to find those things so that we can both come armed with an idea, a question, or a perspective and see where the journey takes us. Maybe this will unlock something in you? Maybe we can find a new way to "see" your next obstacle that makes it less daunting and more fun? Let's give it a try!